Cancellations

Cancellations

If you cancel a booking more than 4 weeks prior to the start of the course/event, we will refund your fees less a £50 administration charge. If the fee paid was £50 or less, no refund will be given. Refunds must be requested within one week of your cancellation. This should be done by email to the course convenor or via the contact form on the website.

If you cancel a booking between 4 and 2 weeks prior to the start of the course/event, we will refund 50% of your fees. If the fee paid was less that 50% of the course fees, no refund will be given. Refunds must be requested within one week of your cancellation. This should be done by email to the course convenor or via the contact form on the website.

If you cancel a booking less than 2 weeks prior to the start of the course/event, we will not normally make refunds. If the fee paid was less £50 or less, no refund will be given. However, if the cancellation is due to an illness, medical condition or other exceptional circumstances, we will consider requests for a refund provided that you let us know before the start of course/event. Again, any refunds will be less a £50 administration charge. Refunds must be requested within one week of your cancellation. This should be done by email to the course administrator or via the contact form.

We do not transfer bookings to other courses/events and cannot hold on to funds. Therefore, if you wish to attend a different course to the one you are booked on, please request a refund (terms and conditions as above), and book a place on the new course of your choice via the website.

In the very unlikely event that we have to cancel a course or event, or have to cancel your booking for any other reason, we will refund your fees in full.